Last update: 20/02/2009
 
We collect personal and anonymous information. The person in charge of this is Katia Vlahovic. Anonymous information collected, such as viewed pages or search requests, help us better understand your preferences and patterns in order to improve our website to best fit your needs.

This Privacy Statement describes our practices pertaining to the gathering of personal information and of its use. Thank you for taking a few moments to read through this document. It defines our methods in protecting your data. Personal information is any piece of information allowing an individual’s identification (name, address and any other data). Use of our website implies your agreement to our practices pertaining to the protection of your personal information, (« opt-in » principle). Should gathering your personal information be required, we ask for your prior and express agreement as to their use. 

I – Information we require

1. Transparency

1.  While collecting personal information, we advise you whether the answers are mandatory or optional.
2. Refusal of sharing mandatory information will not allow you to send the request.
3. Information gathered is used to:
   1. better understand your needs and target the information we send you,
   2. improve our products and services,
   3. allow communicating with you,
   4. know you better and offer tailored services.
4. We can disclose this information partially or entirely in order to:
   1. share the data within the SOMFY Group,
   2. share the data with our partners,
   3. remain in conformance with laws or competent governmental or judicial authorities,
   4. establish or preserve a legal claim or defence
   5. prevent fraud or other illegal activity.
5. Your personal information can be ceded, namely, should our business be partially sold.

2. Respecting your will

1. Should you not wish that your personal information be recorded, disclosed or sold to a third party, please send an Email to: somfyarchitecture@somfy.com
2.  We may send you retail offers and information related to our products and services through Email. You can refuse any communication by checking the appropriate box. This will allow you to manage and limit the flow of communication.
3.  We may share this information with foreign countries; keeping in mind that not all countries guarantee the protection level deemed fit according to European standards.You can refuse any communication by checking the appropriate box.
4. You can access your personal information files, complete them, modify them, correct them and request their removal according to the Informatique et Libertés laws of January 6 1978. Please send an Email to: somfyarchitecture@somfy.com or a written request to SOMFY Service prescription internationale, 50 av du nouveau monde, 74307 Cluses.

II- Collecting automatically through cookies

What is a cookie? 
A cookie is a small alphanumeric file that is sent to your computer via your web browser whenever you visit a website.  

Why do we use cookies? 
Cookies can be used to :

• register your visits to our websites,
• identify you during future connections in order to avoid registering every time you connect onto our website.
• store information pertaining to your visits and allow further statistical processing.  These statistical processes allow us to improve our website in views of better meeting your needs. This data is under no circumstances ceded to a third party.
• ensure that we provide you with new information.

Refusing or deactivating cookies:
Should you refuse cookies, you may be denied access to some of the features found on our website. 

Respecting your will : How to refuse cookies ?
Your navigator manages the cookies. You can set your navigator’s parameters so that it deletes the cookies from your hard drive, prevents your computer from saving new cookies or sends you a message prior to saving a cookie where you can refuse the request.

III – General rules regarding your personal information 

1. Term for saving personal information.

We save your personal information strictly during the period required for managing our commercial relationship.

 2. Personal information security

The security of your personal information is of utmost importance to us. We take all necessary technical measures in order to avoid any accidental or illegal destruction, loss and alteration or non-authorized disclosure of your personal information. Our personnel that have access to your personal information are committed to respecting strict confidentiality.

3. Links to other websites

While we enable you to connect with other websites through hyperlinks, we cannot be held responsible for the privacy practices of these websites.